![]() Any missing of order number or Order Confirmation Letter will cause delay of processing return. Please leave a message of your order number on the return label so that we can recognize your return items properly, as well as put the hardcopy of Order Confirmation Letter inside of the return box. To return items by mail using a carrier of your choice, please repack the items (including all original tags), and ship them back at your own expense. ![]() You will be responsible for the return label cost. Returned items must be in original, saleable condition with original tags or packages. We hope you love and enjoy your purchase with SpringBud all the time, but we do understand that you are not completely satisfied, we gladly accept most returns by mail within 90 days of purchase. Thank you for your patience during this difficult time. Please know we are monitoring the situation closely and will post updates as changes arise. However, please read the Hours of Operation of pick-up service: If there is any questions regarding your shipping, please contact the carrier with your tracking number for more details. Packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts. If the order is placed after cutoff time, it will be shipped on the next business day.Īlso, USPS, UPS and Fedex declared the expected delivery changes of their service. ![]() If you place the order by 11AM, it will be shipped on the same day. Therefore, we changed the cutoff time from 4PM to 11AM temporally. We are currently anticipating shipping delays as we work to ensure the health and safety of the teams at our distribution centers. ![]()
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